Polana Serena Hotel | Hotel in Maputo

| 8.6 (427 Reviews) |  3 Bathrooms  6 Guests
Maputo Hotel | Polana Serena Hotel

Hotel in Maputo

Offering an outdoor pool and a restaurant, Polana Serena Hotel is located in Maputo. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a mini-bar. There is also an electric kettle. Featuring a bath or shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a seating area and satellite channels. At Polana Serena Hotel you will find a fitness center, a spa and meeting facilities. An array of activities can be enjoyed on site or in the surroundings, including bowling. Maputo International Airport is 4.3 mi away and airport transfers can be arranged for a fee..

Polana Serena Hotel is located in Maputo.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Sports/Activities, Bar, and several others. This is a 5 star rated property and has over 427 reviews with the average score of 8.6 . Coming to Maputo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this ODS place in Maputo. These details are authentic, as they are provided by our partner, booking.com.

This Polana Serena Hotel in Maputo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Polana Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1380 Avenida Julius Nyerere, Maputo, 1380, Mozambique

Amenities

Air Conditioner
Parking
Other
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
  • Bar
  • Fruit
  • Coffee house on site
  • Restaurant
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Free parking
  • Parking on site
  • Parking
Activities
  • Themed dinners
  • Sauna
  • Live music/Performance
  • Tour or class about local culture
  • Spa/Wellness packages
  • Facial treatments
  • Beauty services
  • Yoga classes
  • Fitness
  • Turkish/Steam Bath
  • Live sports events (broadcast)
  • Hot tub/Jacuzzi
  • Happy hour
  • Tennis court
  • Golf course (within 2 miles)
  • Indoor pool
  • Massage
  • Body treatments
  • Spa
  • Spa lounge/Relaxation area
  • Fitness center
  • Spa facilities
  • Fitness classes
  • Locker rooms
  • Steam room
  • Massage chair
  • Aerobics
  • Personal trainer
  • Temporary art galleries
General
  • Designated smoking area
  • Safe
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Room service
  • Hair/Beauty salon
  • Daily housekeeping
  • Dry cleaning
  • Concierge
  • Babysitting/Child services
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
  • Ironing service
  • Airport shuttle
  • Business center
  • Packed lunches
  • Tour desk
  • Laundry
  • ATM on site
  • Airport shuttle (additional charge)
  • Suit press
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • BBQ facilities
  • Terrace
  • Garden
  • Outdoor pool
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.86
Location:
9.3
Staff:
8.85
Facilities:
8.72
Comfort:
9.01
Cleanliness:
8.9
Wenhao
Sep 16, 2025 07:00:00 AM
Review Score:   10
Tanzania, United Republic of
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Summary: Normally foods at good hotels are not so good. But the foods at this hotel are exceptional.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Twin/Double
Room Size: 26 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Conditioner, Bathtub, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Soundproof, Safe, Fire extinguisher, Laptop safe, Key card access, Mosquito net, Carpeted, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Dining area, Desk

View

City view, Sea view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Twin/Double
Room Size: 27 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Conditioner, Bathtub, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Soundproof, Safe, Fire extinguisher, Laptop safe, Key card access, Mosquito net, Carpeted, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Dining area, Desk

View

Garden view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Executive Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Chocolate/Cookies

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Conditioner, Bathtub, Toilet paper, Towels/Sheets (extra fee), Private bathroom, Bathrobe, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Soundproof, Safe, Fire extinguisher, Laptop safe, Key card access, Mosquito net, Carpeted, Air conditioning

Media & Technology

Telephone, TV, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Sofa, Dining area, Desk

View

City view, Sea view, View

Kitchen

Dryer, Wine glasses, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed, Socket near the bed, Adapter

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Polana Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polana Serena Hotel?

Check-in time for Polana Serena Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polana Serena Hotel have a swimming pool?

Yes, this Polana Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polana Serena Hotel?

Best-rates for the Polana Serena Hotel starts from $218 per night with includes Oceanfront, Business Services, Wellness Facilities, Spa, Entertainment, Parking, Other, Designated Smoking Area, Balcony/Terrace, Restaurant, Guest Services, Child Friendly, Internet, Private Pool, Ocean View, Security/Safety, Laundry, Pool, Transportation/Shuttle, Sports/Activities, Bar, Breakfast, Barbecue/Outdoor Cooking, Hot Tub, Air Conditioner, View with all other facilities. ODS matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polana Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polana Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polana Serena Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polana Serena Hotel?

Based on the information reported by the owner or manager, the Polana Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polana Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Polana Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $218
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